PitchSparrow

Terms of use

Last updated 7 November 2026

These terms are an agreement between you and AB Digital Marketing Pty Ltd (ABN 57 687 249 047) ("we", "us"), which runs PitchSparrow. By creating an account or using PitchSparrow, you agree to them. If you don't agree, please don't use PitchSparrow.

1. What PitchSparrow is

PitchSparrow helps creators find brands, write and send pitches from their own email account, and keep track of replies, deals and projects. It includes Pip, an AI assistant that suggests and drafts. You review and approve everything before it's sent.

2. Your account

  • You must be 18 or over and give accurate details.
  • Keep your password safe. You're responsible for what happens in your account.
  • One person per account.

3. Sending email responsibly

You're the sender of every email you send through PitchSparrow, and you must follow the laws that apply to it, including Australia's Spam Act 2003 and the laws of the places you send to. In particular:

  • Only pitch businesses where you have a lawful basis to do so, such as a business address the brand publishes for this kind of enquiry, and keep your messages relevant to their business.
  • Identify yourself honestly, keep the unsubscribe link, and respect unsubscribes.
  • No spam, bulk unsolicited email, misleading content, harassment, or anything illegal.
  • Follow Google's rules for your Gmail account, including its sending limits.

We may limit sending, pause or close an account that breaks these rules or puts our service or other creators at risk.

4. Pip and AI

Pip's suggestions, drafts, brand research and summaries can be wrong or out of date. Check them before you rely on them or send anything, especially facts, figures, dates and deal terms. Pip doesn't give legal, financial or tax advice.

5. Brand directory

The directory lists brands and the official contact routes they publish. We check listings, but we can't promise every detail is current or that a brand wants to work with creators. Don't use the directory to send spam or to build lists for other services.

6. Your content

You own what you create and upload. You give us permission to store, process and display it only so we can run PitchSparrow for you. You're responsible for having the rights to what you add.

7. Plans and payment

Some features may need a paid plan. Prices and what's included are shown before you pay. Paid plans renew until you cancel; you can cancel at any time in Settings, and you keep access until the end of the period you've paid for. Nothing in these terms limits your rights under the Australian Consumer Law.

8. Changes and availability

We're improving PitchSparrow all the time, so features may change. We aim to keep it running smoothly but can't promise it will always be available or error-free. If we make a change to these terms that matters, we'll tell you before it takes effect.

9. Ending

You can delete your account at any time in Settings. We may suspend or close an account that breaks these terms, after telling you where we reasonably can.

10. Liability

To the extent the law allows, we're not liable for indirect or consequential loss, lost deals or income, or for the content of emails you send. Our total liability to you is limited to what you paid us in the 12 months before the claim. Guarantees you have under the Australian Consumer Law that can't be excluded still apply.

11. Privacy

Our privacy policy explains how we handle personal information, including Gmail data.

12. Law

These terms are governed by the laws of Western Australia, Australia.

Contact

hello@pitchsparrow.com